Cancellation Policy

Cancellation Policy:

Roselisa requires a MINIMUM of 24 hours' notice for any appointment cancellation or change. An email reminder is sent 72 and 24 hours prior to all appointments. 24 hours prior to the appointment, all appointments are considered confirmed. Please note that if you are over 15 minutes late for your appointment, we may have to reschedule your service if it cannot be completed in the remaining time frame.

If you have questions, please call 1-514-421-7177 or send an email to